As the holiday season approaches, quick-service restaurant operators across the United States are gearing up for the busiest period of the year. In 2025, holiday retail sales are projected to surpass $975 billion, rising 4% over last year, and this surge brings significant increases in drive-thru traffic as more customers choose speed and convenience. From November through January, equipment failures rise by an estimated 30%, directly tied to the heavier order volumes and longer hours that come with the holidays. With 73% of transactions now occurring at the drive-thru window, keeping every piece of communication equipment in peak condition is essential for maintaining customer satisfaction.

Acting Early Pays Off…

Recent industry trends show that quick-service restaurants lose thousands of dollars in potential revenue for every hour of drive-thru downtime caused by headset issues during the holidays. Customer wait times can increase by up to 40% when headsets fail, causing a ripple effect of frustration for both guests and staff. Proactive maintenance and repairs can reduce this downtime by up to 50%, allowing locations to profit more and preserve repeat business at the most critical time of year.

Fast, Trusted Repairs for All Headset Makes and Models

With nearly 40 years of experience, R.F. Technologies, Inc. repairs every make and model of drive-thru headset. Our certified technicians restore devices so they are fully functional again, regardless of age or manufacturer. Here’s what operators get with every repair:

• 24 hour repair turnaround so your teams aren’t left waiting when every sale matters
• Free inbound shipping labels provided to any address within the United States
• Repairs for all drive-thru headset makes and models (as well as point-of-sale receipt printers)
• The knowledge and expertise that comes with nearly four decades of industry leadership in drive-thru technology

Recognized as the 2025 Most Recommended Restaurant Technology Solution

Restaurants nationwide trust R.F. Technologies for reliability, speed, and transparent repair programs. This year, industry experts at Restaurant Business Review awarded R.F. Technologies, Inc. with the designation of Most Recommended Restaurant Technology Solution, recognizing our commitment to supporting drive-thru success when it counts most.

Save up to 50% vs. List Price Headset Repairs

Drive-thru operators looking to maximize savings and avoid repair surprises choose R.F. Technologies Headset Repair Programs. By enrolling, you can save up to 50% on your repairs.

Start Your Repair Today with Free Inbound Shipping

Get ahead of the holiday rush and ensure your location is ready for every customer. Click here to generate a free inbound shipping label and get started now!

Keep every lane moving and every headset in perfect working order this holiday with R.F. Technologies, Inc., your trusted partner in drive-thru communication solutions backed by industry-leading speed, value, and expertise.