Gain valuable insight into your business with data analytics by integrating your video surveillance system and your point-of-sale data into one easy-to-use platform.
With Big Dog Voice, restaurant operators can remotely access and review drive-thru audio directly through their existing surveillance cameras, enhancing oversight, quality control, and operational efficiency. This surveillance add-on delivers complete transparency for every customer interaction, giving you the tools to review past conversations, address issues, and consistently improve customer satisfaction.
With simple remote access and live listening to both inbound and outbound audio, Big Dog Voice serves as a powerful integration that ensures every customer interaction is clear and accountable. Effortlessly monitor staff performance, resolve concerns, and boost operational efficiency all while raising the bar for customer service and accountability.
We ensure comprehensive security with tailored strategies, covering every corner of your space. From initial consultation to final implementation, we deliver precision and innovation, providing peace of mind. Trust Big Dog to handle your surveillance needs so you can focus on what you do best: running your business.
Our IP digital cameras provide advanced features such as ultra-high resolution (up to 4K), seamless cloud integration, and AI-compatability. Experience superior image quality for detailed monitoring of faces, license plates, and inventory, with easy scalability to expand your surveillance as your business grows.
Have a question? Before calling our live support, check to see if there is a video that may help below.
Remote Access
Learn how to configure remote access from your smart phone to your Big Dog NVR/DVR utilizing PTCloud.
General Use Guide
Learn the basics of navigating and using your Big Dog NVR/DVR software.
Playback
Learn how to playback recorded footage on your Big Dog DVR or NVR system.
Exporting Footage
Learn how to export your recorded surveillance footage to a USB flash drive from a Big Dog DVR or Big Dog NVR.
Documentation
Software
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R.F. Technologies, Inc. is your trusted, all-in-one partner for advanced restaurant technology solutions. Backed by over 100 years of combined industry expertise and a proven track record since 1989, we are dedicated to supporting your success at every stage. We offer a comprehensive range of products, including drive-thru systems, timers, background music, digital menu displays, point-of-sale equipment, kiosks, and surveillance packages, tailored for both single and multi-unit operators. Our commitment to outstanding customer service includes 24/7/365 technical support and a nationwide team of skilled technicians ready to service all makes and models of equipment. As your true one-stop shop, we service everything we sell, providing seamless integration, minimal downtime, and optimal performance.
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