The Impact of Technology on Customer Satisfaction in Restaurants and Drive-Thrus

Ensuring an exceptional customer experience is not just a priority but a necessity in the dynamic realm of Quick Service Restaurants (“QSRs”) and drive-thrus. With intensifying competition, QSRs are embracing technology to revolutionize their operations, boost efficiency, and elevate customer satisfaction to unprecedented levels. From state-of-the-art indoor self-service kiosks to advanced drive-thru communication systems, technological […]